As a BitNinja reseller, you play a key role in ensuring your clients are well-informed about their security status. Transparency is not just a courtesy—it’s a cornerstone of building trust and demonstrating your value. With our API-based reporting feature, you can now generate and share detailed, customized reports that provide your clients with full visibility into their security posture. These reports reassure your clients, strengthen relationships, and highlight the proactive efforts you’re making to protect their systems.
Access the API endpoint here.
Why API-Based Reporting Is a Game-Changer for You
API-based reporting offers a unique opportunity to stand out as a proactive, client-focused partner. Here’s how it benefits you as a reseller:
- Enhance Client Communication
Keep your clients informed with clear, detailed reports that reveal exactly what’s happening with their servers. From blocking malicious threats to identifying trends in security incidents, these reports provide the transparency your clients need to feel confident in your services. - Build Trust and Demonstrate Value
Regular reports showcasing blocked threats and proactive measures highlight the efforts you’re making behind the scenes. This not only reassures clients but also reinforces the value you bring to their business. - Strengthen Client Relationships
Tailored reports that address each client’s unique needs show that you’re more than a service provider—you’re a trusted partner.
What You Can Do with API-Based Reporting
With the BitNinja API, you can access and share a variety of data to keep your clients informed and engaged. These reports don’t just summarize numbers—they tell the story of your ongoing efforts to secure their systems:
- Security Incident Summaries
Demonstrate how effectively your clients' systems have been safeguarded by showcasing the number and types of threats blocked. Highlight recent attacks, such as malware, brute force attempts. By providing details on their frequency and the actions taken, you emphasize the strength of your protection and reassure clients that their systems are secure and monitored around the clock. - Custom Reports for Individual Clients
Generate specific reports that address a client’s unique concerns or focus on particular metrics they value. Whether it’s detailing the most frequent attack types, these tailored reports build trust and demonstrate your commitment to their security.
How to Use API-Based Reporting to Benefit Your Clients
Here’s how you can use this feature effectively to keep your clients informed, engaged, and satisfied:
- Set Up Regular Reporting
Schedule reports to be delivered weekly or monthly, providing a steady stream of insights that show ongoing protection efforts and system health. Regular updates help establish trust and reinforce the value of your services. - Customize the Data
Tailor the content of each report to meet your client’s specific requirements, focusing on the metrics that matter most to them. - Attract New Users with Reports
Showcase the value of your services to potential clients by sharing anonymized data or case studies. Highlight the scale of threats blocked and the ROI your services deliver. Transparent reporting builds trust with new leads and positions you as a proactive, reliable partner.
API-based reporting isn’t just a tool for monitoring data—it’s a way to strengthen your client relationships by keeping them informed and reassured. By generating detailed reports and sharing them regularly, you can demonstrate your commitment to their security and the value of your partnership.
Access the API endpoint here.
If you have any questions or need help, our support team is ready to assist you. Check out our Knowledgebase, reach us at support@bitninja.io, or connect with us via the chat option in your BitNinja dashboard.
